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About Radiant

Organisational Excellence is invariably dependent on the Effectiveness of IT Systems.   Operational glitches Delivery failures can occur even from well planned thoughtfully implemented IT Solutions other Automated Processes.   Business Goals Target Achievements can go negatively skewed, due to unanticipated problems, emerging from the ‘gaps leaks’ in your IT systems.  We at Radiant specialise in reinforcing your IT Systems, IT Processes, IT Staff IT Policies to support Organisations in achieving their Business Goals.
 
Radiant will Assess, Design, Recommend Implement Solutions for Mission Critical IT & Business issues.
Solutions Tailored as Business Demands

Solutions Tailored as Business Demands

IT-Staff Augmentation & Project Outsourcing

IT-Staff Augmentation & Project Outsourcing

Robotic Automation & AI

Robotic Automation & AI

Are you facing IT-Related business challenges?

Do a Reality Check !

  • Strategy:  Is your IT strategy aligned with your Business Goals ? How much does your Business Value internal IT services ? Have you leveraged the benefits of Digitization ? Is your IT support system Audited  Declared Robust ?
  • Organization/Staffing:  Is there a Feedback mechanism on the efficiency of your IT system the IT Team ? Has a Talent Capacity assessment been done?
  • Data Protection:  Are you following high Standards for Data Protection? If there is a security breach of Sensitive Information, are you prepared for the fallout?
  • Customer: Is Customer Experience & Customer attrition being monitored? Is Customer satisfaction leading to new customer acquisition?
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  • Architecture/Infrastructure:  Is there a solid foundation of your IT Systems landscape ? Do you have metrics for proper capacity planning, Cost reduction Performance optimization ?
  • IT Support Services/Processes:  Are you using AI powered bots to manage Customer Support? Are your SLA reports giving you actionable insights? Is the cost of each IT service being appropriated?
  • Supply Chain:  Is procurement planning  stock prediction an integral part of your SCM
    systems ?  Are there challenges in the SCM which is hampering your production/delivery ?
  • GRC:  What is the maturity level of your IT Governance practice? Does you Governance policy align with your Corporate Governance road map?
  • Risk Management & Vigilance:  Is there a continued Vigilance to pre-empt Internal/External attacks ? Is there an action plan after RCA (root cause analysis) ?
    Is the Organization truly secure with a stable and optimized IT system ?

We’are Ready to assist you

  • IT solutions are created by top experts
  • Consultation for any kind of IT solutions
Please cALL uS

We’are Ready to assist you

  • IT solutions are created by top experts
  • Consultation for any kind of IT solutions
Please cALL uS

We’are Ready to assist you

  • IT solutions are created by top experts
  • Consultation for any kind of IT solutions
Please cALL uS
Block Chain, AI, ML

Block Chain, AI, ML

Robotic Process Automation (RPA)

Robotic Process Automation (RPA)

Supply Chain Integrations

Supply Chain Integrations

Mike Hardson

Mike Hardson

Mike Hardson

Mike Hardson

Digital Operations :

Block Chain, AI, ML
Robotic Process Automation (RPA)
Supply Chain Integrations
BIA Dashboards
Process & Enterprise Archiecture
Service Level Agreement
Data Analysis & Report Automations
Business Process Optimization
Compilance and Quality Framework
Deployment of Future Tech

IT Management :

IT Governance :

IT Biz Alignment, Value Delivery ( SLA, Service Catalog )

IT Strategy
& Planning
Portfolio & Project
Management
Information
Security
IT Risk
Management
Data
Governance
IT BCM
& DR

IT Infrastructure Operations :

Network Management
Server Management
Service Desk
IT Asset Management
End User Services
Data Center Management
IT Security
Data Management
CCTV Infra Services
Disaster Recovery
Call Center Management
IP Telephony Management
Email Management
Domain Management
SMS Gateway
File Sharing & Archiving

IT Business Applications :

Automotive - DMS
Real Estate - ERP
Retail and Leasing - ERP
Travel - ERP
Website Maintenance
Complete HRMS & Payroll
Financial Consolidation
Treasury Management
Access Control, time & Attendance
Procurement System & Self Service
WMS & Supply Chain Infrastructure
Web Portal for B2B, B2c, & Cloud Integration

We’are Ready to assist you

  • IT solutions are created by top experts
  • Consultation for any kind of IT solutions
Please cALL uS

Well-Informed & Smarter Decision

As businesses continue to evolve in the digital age and decisions need to be made ever more quickly.

To mitigate risks such as losing customers to competition, losing money to service failures, a proactive decision & reporting framework is a big necessity
Please cALL US

Challenges:

  • Decisions-is like “oxygen” to our business
  • Data Driven Decision making Approach
  • Corporate Data is an “Advisor” :
  • Build Trust
  • Data Accuracy
  • Data Integrity
  • Single version of the Truth (SsoT)
  • Self-Service Bl & Analytics — Building Culture

Myths:

  • Business Intelligence :Main attention goes to end-product (BI solution, KPI and Dashboard)
  • Less Attention on “DataPreparation”
  • Data Modelling
  • Data Quality (Cleansing,
  • Relationship)
  • Data Analysis
  • Data Governance.
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Business Intelligence (BI): Maintaining Business

BI Focus on creating operational efficiency

Generally it uses a consistent set of metrics to measure past performance and guide business planning.

BI consists of Standard Ad-hoc reporting, dashboards alerts: What happened last Quarter. How many did we sell, How often…;

Advanced Analytics (AA): Revolutionizing Business

AA goes beyond Bl.

It uses sophisticated analysis techniques to predict future events or discover patterns which cannot be detected otherwise.

It can answer questions including why is this happening, what if these trends continue, what will happen next (prediction), what is the optimal scenario for our business (optimization).

Discover More Now

Digitalization & BPR Viewpoint

Process: Collection of business activities that creates value for stakeholders

Basic Principle of Digitalization:

  • Do not automate any existing obsolete or ineffective processes.
  • Digitalization with BPR brings effectiveness and radical transformation
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It is the ANALYSIS and REDESIGN of business processes & the workflow that streamlines interaction/transaction within and between organization, stakeholders and the supply chain

  1. Reduce cost of service
  2. Better Time to service
  3. Improve Quality of service, efficiency.

Improvement Opportunities:

  1. Eliminate Redundant process steps/Duplicate activities
  2. Simplify process
  3. Streamline process flow
  4. Eliminate multiple reviews & approvals
  5. Automate process execution

Critical Success Factor: ( Successful organization build this culture-It becomes anoxygen )

  1. Mind-set: Develop process-oriented mindset-Build a work force
  2. Process Benchmarking : Evaluate process performance against customer needs and competitive benchmarks
  3. Process Ownership: Assigning ownership for all processes
  4. Process Measurement: Define process measurement mechanism (End-to-End customer driven processes)

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